Contact Us

Need to get in touch? Should you wish to raise a question or query, you may use any of the options listed. Our billing, sales, tech – support and customer care team can be mailed directly.

Use the handy web form below to send in a request, mail us at: or dial our Customer Service number 1300 306 983.

Post Sales Support

We do not charge for Post Sales Service. Do drop us a line, we'd love to hear from you.

* I authorise Prism Telecom to contact me regarding my enquiry

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Prism Telecom Logo

ABN: 47 073 238 178
ACN: 073 238 178
Phone : 1300 306 983
Fax : 03 8669 4066
Address: Locked Bag 3, South Melbourne, VIC 3205

Monday - Friday : 8am to 7pm (AEST)
Saturday : 9am to 6pm (AEST)
Sunday : Closed
Public Holidays : 9am to 6pm (AEST)

Talk to us for a cheaper plans at flat rates countrywide, package deals and other exciting offers on PSTN and ADSL services. You can set up Direct Debit, E-mail Billing, upgrade, downgrade or bundle your existing plan by informing us; there are no extra charges. We're happy to discuss great internet deals that include a free modem. We will confirm the best ADSL/ADSL2+ available at your exchange.

Eftel Pty. Ltd. ABN: 47 073 238 178 - trading as Prism Telecom