Telephone Plans

We've designed phone plans to be compact, convenient & pocket friendly. Our local, national and mobile call rates are among the best in the market. Packages are designed to minimize costs and optimize economy. Calling starts from as low as 40c per minute, ideal for keeping in touch.

= Included
Prism Plans and Pricings Prism Plans and Pricings Prism Plans and Pricings Prism Plans and Pricings Prism Plans and Pricings

Price

Features

$34.95

per month

$44.95

per month

$54.95

per month

$64.95

per month

$74.95

per month

Calls to Local
Landlines

40c per call

Included

Included

Included

Included

Calls to National
Landlines within Australia

40c per min with
40c flagfall

99c per call

Included

99c per call

Included

Calls to Mobiles
within Australia

40c per min with
40c flagfall

99c per call

99c per call

Included

Included

Calls to 13/1300
numbers

40c per call

40c per call

40c per call

40c per call

40c per call

Plan Info

Critical Information
Summary
Critical Information
Summary
Critical Information
Summary
Critical Information
Summary
Critical Information
Summary

Things to know:

Charges below include GST.

Australia Post Surcharge: 

$2.75

Barring Fee:

$30.00

Cheque Payment Surcharge:

$2.75

Cheque Dishonour Fee:

$28.00

Direct Debit Dishonour Fee:

$15.00

No Direct Debit:

$2.00

Late Payment Fee:

$19.95

Paper Bill Fee:

$2.95

Bill Reprints:

$4.99

No Contract Exit Fee

The plans that are offered as no contract i.e. $34.95, $44.95, $54.95, $64.95 and $74.95 and $109 will require 1 month written notice if you want to leave and if no written notice given then you have to pay an exit fee of $99.

Terms & Conditions:

Plan prices apply per service connected through Prism Telecom, and are subject to credit and serviceability checks. Service offer is extended confirming to the Company Policies' & SFOA (Standard Form of Agreement); available for approved customers on a direct debit payment only option from either a bank account or credit card. Plan fees do not include expenses for calling 13/1300, 1900 numbers, Premium/Subscription Services, International Dialing, Chargeable Calls, special Phone Features, Value Added Services; which are charged as per prevailing Company rates on top of the monthly plan fee based on actual usage. Flagfall charges do not apply unless explicitly stated. Plan Fees for No Contract plans apply on a per month basis with the Total Minimum Cost being equal to the monthly plan fee denomination as long as the line is active with us and provided no extra charges are incurred for services not included in the standard plan fee. Additional billable charges are included in the customers' monthly invoice based on actual usage, as per as per applicable official tariff's. All prices mentioned above include GST, Line rental and are subject to change. Applicable inclusions, exclusions and charges related to a plan are clearly outlined within the plan itself; refer to the Critical Information Summary, FAQ's and Things to know sections for complete details. Additional charges for Line Activation, New Line Installation or a Brand New Connection with a technician visit may apply for some new connections. No Contract plans of the following denominations $34.95, $44.95, $54.95, $64.95 and $74.95 mandatorily require 1 months written notice to opt out of/terminate/cancel the services. An Early Exit Fee (EEF) of $99 applies where a 30 day written notice for cancellation is not provided. Please note that your first bill will be prorated; means you will be charged one month's plan fee in advance plus the monthly fees applicable divided into the number of days in the current month that you've been with us. We reserve rights to withdraw or extend this offer at any time without any notification whatsoever. Please call/email us for further information.

Prism Plans and Pricings Prism Plans and Pricings Prism Plans and Pricings Prism Plans and Pricings Prism Plans and Pricings

Price

Features

$29.95

per month

min. cost $718.80
Over 24 months

$39.95

per month

min. cost $958.80
Over 24 months

$49.95

per month

min. cost $1,198.80
Over 24 months

$59.95

per month

min. cost $1,438.80
Over 24 months

$69.95

per month

min. cost $1,678.80
Over 24 months

Calls to Local
Landlines

40c per call

Included

Included

Included

Included

Calls to National
Landlines within Australia

40c per min with
40c flagfall

99c per call

Included

99c per call

Included

Calls to Mobiles
within Australia

40c per min with
40c flagfall

99c per call

99c per call

Included

Included

Calls to 13/1300
numbers

40c per call

40c per call

40c per call

40c per call

40c per call

Plan Info

Critical Information
Summary
Critical Information
Summary
Critical Information
Summary
Critical Information
Summary
Critical Information
Summary
  No Risk Offer No Risk Offer No Risk Offer No Risk Offer No Risk Offer

Things to know:

Charges below include GST.

Australia Post Surcharge: 

$2.75

Barring Fee:

$30.00

Cheque Payment Surcharge:

$2.75

Cheque Dishonour Fee:

$28.00

Direct Debit Dishonour Fee:

$15.00

No Direct Debit:

$2.00

Late Payment Fee:

$19.95

Paper Bill Fee:

$2.95

Bill Reprints:

$4.99

Terms & Conditions:

Plan prices apply per service connected through Prism Telecom, and are subject to credit and serviceability checks. Service offer is extended confirming to the Company Policies' & SFOA (Standard Form of Agreement); available for approved customers on a direct debit payment only option from either a bank account or credit card. Plan fees do not include expenses for calling 13/1300, 1900 numbers, Premium/Subscription Services, International Dialing, Chargeable Calls, special Phone Features, Value Added Services; which are charged as per prevailing Company rates on top of the monthly plan fee based on actual usage. Flagfall charges do not apply unless explicitly stated. The Total Minimum Cost (without any discount) for the $29.95, $39.95, $49.95, $59.95 and $69.95 plans will be $718.80, $958.80, $1,198.80, $1,438.80 and $1,678.80. respectively payable within the 24 months' contract term, provided no extra charges are incurred for services not included in the standard plan fee. Additional billable charges are included in the customers' monthly invoice based on actual usage, as per as per applicable official tariff's. Applicable inclusions, exclusions and charges related to a plan are clearly outlined within the plan itself; refer to the Critical Information Summary, FAQ's and Things to know sections for complete details. Line Connection charges may apply for some new connections. All prices mentioned include GST, Line rental and are subject to revision; Note: your first bill will be prorated; means you will be charged one month's plan fee in advance plus the monthly fees applicable divided into the number of days in the current month that you've been with us. An Early Termination Fee (ETF) of $199, or the minimum monthly access fee multiplied by the number of months remaining in the contract term - whichever is lesser, applies per service if the contract is cancelled or terminated within the contracted term or after the cooling-off period i.e. 10 business days from the day after receiving the welcome pack. We reserve rights to withdraw or extend this offer at any time without any notification whatsoever. Please call/ email us for further information.

No Risk Offer:

The No Risk offer will attempt to match/better any comparable advertised offer, applicable to fixed landline phone connections under 24 months contract and where un-available/cannot be offered; release you from your contract term without any penalty . To be eligible for the No Risk offer; you will be required to provide 1 months written notice to end your contract. An early termination fee (ETF) of $199 per connection will apply; where a 30 day written notice for cancellation is not provided. This offer doesn't apply to ADSL/ADSL2+ or Mobile connections subscribed from us whether standalone or bundled with your existing fixed phone connection.

Eftel Pty. Ltd. ABN: 47 073 238 178 - trading as Prism Telecom